What Data We Collect
12967 collects information provided during account registration, including your name, email address, phone number, and verification documents required by Indian laws and regulatory standards.
We also automatically gather device and browser data such as IP address, device type, and usage patterns to ensure service optimization and security.
Additionally, local payment details including INR transaction data via UPI, Paytm, and other gateways are collected strictly to process deposits and withdrawals securely.
Cookies are utilized to improve navigation, personalize experiences, and enable essential platform functions.
How We Use Your Data
Your information is used to provide and maintain the 12967 platform services, ensure compliance with legal and regulatory obligations in India, and facilitate secure financial transactions.
We may use aggregated data for analysis and improvement of user experience, but personal data is never sold or traded.
Data is essential for detecting fraud, resolving disputes, and delivering tailored promotions according to your preferences.
Cookies and Tracking Technologies
12967 employs cookies and similar tracking technologies to remember user preferences, track session states, and collect anonymous statistics to optimize platform functionality.
You can configure your browser to refuse cookies but may lose some functionality or personalized experience.
Data Storage and Security
We implement industry-standard procedures including encryption, secure servers, and strict access controls to protect your data from unauthorized access, alteration, or disclosure.
Data retention is limited to the period necessary to provide services and comply with applicable laws in India.
Sharing Your Data
12967 does not sell your personal information. However, we may share data with trusted third-party service providers such as payment processors and KYC verification agencies solely for the purpose of supporting platform operations.
We require such partners to maintain confidentiality and use data only as permitted by us.
Your Rights Regarding Your Data
You have the right to access, correct, or delete your personal information at any time by contacting our support team at [email protected].
You may also opt-out of marketing communications and request restrictions on processing where applicable under Indian law.
Requests will be handled promptly in line with statutory requirements.
Changes to This Policy
12967 may update this privacy policy occasionally to reflect operational or legal changes. Updated policies will be published on this page with the date of last revision clearly stated.
Your continued use of the platform indicates acceptance of any changes.
Contact Us
If you have any questions, concerns, or requests related to your privacy or this policy, please reach out to our customer support at [email protected]. We are committed to safeguarding your privacy and providing transparent support.